Terms and Conditions for Catering Services
Catering Group Size Options:
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Live teppanyaki: up to 50 guests.
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Cocktail Buffet Style: Suitable for larger events, accommodating 40 to 150 guests.
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Special requests for varying group sizes can be accommodated upon consultation.
Customized Menu Planning:
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Menus must be finalized at the time of booking. Availability of menu items cannot be guaranteed for last-minute changes.
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Menus are priced per adult: Samurai Course $140, Double Wagyu Delight $175, Kobe Degustation $330. Kids menu ($59, 12 and under) and vegetarian menu ($118) are available on request.
Dietary Requirements:
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Please communicate any allergies or dietary restrictions during booking. While every effort is made to accommodate these needs, some requests may not be feasible.
Booking and Confirmation Process:
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Initial Inquiry: Complete and submit our catering request form.
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Consultation: Our team will contact you for a detailed discussion.
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Proposal: Receive a sample menu and quote for approval.
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Confirmation: once you confirm the quote, we issue an invoice.
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Payment: full payment within 2 weeks of the invoice secures your date. For events less than 14 days away, payment is due at once and is non-refundable.
Cancellation and Refund Policy:
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Cancellations 14+ days before the event: Full refund.
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Cancellations 7 to 14 days before the event: 50% refund.
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Cancellations within 7 days of the event: No refund.
Equipment and Service Charges:
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Fine Dining: $25 per person for cutlery and crockery.
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Cocktail Buffet Style: $5 per person for disposable plates and cutlery.
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Chef and service: $300 for two staff for up to 2 hours, including the mobile grill, gas, setup and cleaning. Extra staff or time: $75 per staff member per hour, charged in half-hour steps.
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Minimum order: $1,000 per event, including all charges.
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Venue: a covered outdoor area with good airflow, or a working range hood indoors.
Delivery and Distance Fee:
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Complimentary within 10km of Samurai Teppanyaki House.
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Beyond 10km: $20 per kilometer (distance calculated via Google Maps). Long distances are quoted at a fixed price.
Payment and Additional Charges:
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Saturday Surcharge: 5% on total bill.
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Sunday Surcharge: 10% on total bill.
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Public Holiday Surcharge: 15% on total bill.
Alcohol Policy:
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Due to licensing, alcohol is not provided. Hosts are responsible for supplying all beverages and drinkware.