Terms and Conditions for Catering Services
Catering Group Size Options:
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Fine Dining: Available for intimate gatherings of 2 to 50 guests.
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Cocktail Buffet Style: Suitable for larger events, accommodating 40 to 150 guests.
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Special requests for varying group sizes can be accommodated upon consultation.
Customized Menu Planning:
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Menus must be finalized at the time of booking. Availability of menu items cannot be guaranteed for last-minute changes.
Dietary Requirements:
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Please communicate any allergies or dietary restrictions during booking. While every effort is made to accommodate these needs, some requests may not be feasible.
Booking and Confirmation Process:
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Initial Inquiry: Complete and submit our catering request form.
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Consultation: Our team will contact you for a detailed discussion.
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Proposal: Receive a sample menu and quote for approval.
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Confirmation: Upon agreement of menu and pricing, an invoice will be issued.
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Payment: Due at least two weeks prior to the event, unless alternate arrangements are made.
Cancellation and Refund Policy:
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Cancellations 14+ days before the event: Full refund.
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Cancellations less than 14 days before the event: 50% refund.
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Day-of-event cancellations: No refund.
Equipment and Service Charges:
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Fine Dining: $25 per person for cutlery and crockery.
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Cocktail Buffet Style: $5 per person for disposable plates and cutlery.
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Service Fee: A $300 chef fee applies, covering up to 2 hours of on-site cooking and service, grill hire, and preparation.
Delivery and Distance Fee:
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Complimentary within 10km of Samurai Teppanyaki House.
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Beyond 10km: $20 per kilometer (distance calculated via Google Maps).
Surcharge Policy:
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Sundays and Public Holidays: 15% surcharge.
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Saturdays: 5% surcharge.
Alcohol Policy:
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Due to licensing, alcohol is not provided. Hosts are responsible for supplying all beverages and drinkware.